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If you're contacting us regarding formulations and technical questions, please include your formula. We are not formulators but will do our best to answer any questions you may have.
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If you're contacting us regarding the status of your order please read our Shipping Policies. The link is below.
Please visit our Shipping Policies page as we will not send individual replies to those FAQ's. All other enquiries will receive a reply within 2 business days.
